We developed a web based application that recorded all aspects of the service user’s details, their needs, support plans, and risk assessments. Comprehensive task management and incident reporting was also included.
As part of the development we were also asked to complement the main system with a mobile application for use by out reach workers. It was vital for support workers to be able to access plan information and update notes whilst supporting users in their own homes (floating support). A complication was that internet connectivity was not always guaranteed.
We successfully wrote an Android tablet application that enables online and off line operation; data being synchronised seamlessly in the background when the support worker has internet connectivity.
The project has been a complete success. Feedback from users has been fantastic.